Zenith Hotel Consulting operates in Albanian and Kosovo market and offers a wide range of digital/online hospitality services, tailor made to each hotel, to ensure sustainability and a maximum return on investment to its owners and investors in tourism industry. We bring our expertise through consultancy projects in Corporate Identity and Web design, PMS implementation, revenue management, online & social media marketing and direct sales strategies. Our foremost mission is to make hotels self-sustainable by implementing direct sales strategies. We train teams to deliver exceptional service to their guests. With the main focus on sustainability we process a strategic, measurable and objective planning, by increasing the levels of profitability in the short term while forecasting and building a business model with good prospects in the mid and long term.
Zenith Hotel Consulting coordinates in-house everything for
our clients, delivering to them a customized package of our services
in excellent quality and everything from a single source.
Our projects include and are not limited to the following areas:
In this process, we review, research and create or recreate the logo following the Company Identity Manual as well as Development/Creation of the Website, keyword analyses, content writing & management, SEO.
In close cooperation with the management, we do analyses of SWOT, competitors, target groups, market segments and clients and set up a sales concept, dynamic pricing, online-distribution & sales, PMS, rooms’ categorization, reservation- and Hotel terms and conditions.
We provide targeted, marketing services that will enhance your hotel’s presence and will promote it to the fullest extent possible and getting your hotel to greater national and international search results. Our services include: E-Marketing, setup of Online Booking Channels (OTA), Search Engine Optimization, Social Media Development & Management, Digital and Traditional Campaigns and Controlling.
We turn front desk staff into salespeople.
We train the management to implement forecasting
controls for an effective Yield Management,
in order that they can manage the maximization
of SOR/GDS/CRS/PMS. We also train the management
to make a detailed monitoring of reservation
reports and of operating expenses.
We train the staff to use the PMS/Channel Manager
and to complete the hotel booking procedures as
well as maintain relationships with OTA-s.
We are proud to have served to our valuable clients in cooperation with our partner, the European Bank for Reconstruction and Development Program - Advice for Small Businesses, Tiranë.
Zenith Hotel Consulting is a small new business created on October 2015 in Tirana, Albania with the purpose of offering consulting, coaching and services to the hotels, in regards of development of the identity, sales and revenue management, marketing and communication, staff training.
Sales & Marketing Specialist
15 years’ experience in sales and marketing and 5 years' ongoing experience in the hotel industry.
Art Director
14 years of experience in developing engaging and innovative digital and print designs for clients in broad range of industries.
Highly adept at visual strategy, layout development, branding, and print and new media advertising.
ICT
Website Frontend and Backend developement with the latest technology.
Responsive Websites
Corporate Websites
PMS integration
Marketing Strategist
22 Years of experience in
Design and implement marketing strategies aligned with business targets
Develop digital campaigns to increase web traffic
Analyze sales and marketing metrics
Forecast market trends
Research market to identify new opportunities
Generate innovative ideas to promote brands and products
Address advertising needs
Establish a strong, long-term web presence
Objectives of the consulting services
• Online platform (www.ArgyHotel.com) for 15 Hotels in Gjirokastra UN World Heritage city).
The online platform will contain the partnered hotels presence. Each hotel will have a proper place within the domain with a personalized booking engine and all necessary information and photos for each hotel. This platform will be promoted through Social Media, YouTube, AdWords, Search Engine Optimization (SEO)
Marketing infrastructure
• Partnership with OTAs, photo and text contented connection between online hotel reservation system with OTAs
• Online promotion of partnered hotel through traditional and digital marketing.
• Partnerships with touristic agencies, event agencies, governmental agencies and all stakeholders in the tourism industry around the world.
• Hotel’s sales infrastructure
Set-up online reservation system that facilitates and increases online reservations.
Training
• 40 hours of staff training on the use of online reservation system
• 20 hours of digital marketing staff training
Hoxha Tahsim 94, Tirane, Albania
+355 684 848 000
+43 660 9257276
venera.zeqja@gmail.com